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There are three job openings currently active at United Way of the Midlands (as of 6/17/13):


Senior Vice President, Finance and Operations

Job Type:  Full-Time Employee
Experience:  Experienced (7-15 years experience)
Occupational Category:  11-1011.00 Chief Executives

Qualified, interested candidates should submit a letter of interest, resume and salary requirements no later than June 5, 2013 with SVP Search in the subject line to kbricklemyer@uwmidlands.org.

Reporting to the President & CEO and serving as an integral member of the senior management team, SVP, FINANCE & OPERATIONS will be responsible for the development of United Way of the Midlands financial, administrative and operations management strategy and contribute to the attainment of the organization’s strategic goals.  In addition to the strategic components, the SVP, FINANCE & OPERATIONS will be charged with developing and implementing effective and efficient policies and procedures in both the finance and general operational realms that make appropriate use of technology, maintain compliance with all laws and regulations and otherwise contribute to a healthy organization. This is an outstanding opportunity for an executive with financial and operational experience, and a proven track record of creative problem-solving and change management, to join a high-growth, mission-driven organization.

Responsibilities/ Essential Job Functions

Financial Leadership

  • Advise the president and other key members of senior management on financial planning, budgeting, cash flow, investment priorities and policy matters.
  • Serve as the management liaison to the Finance and Audit committees of the Board of Directors; effectively communicate and present critical financial matters at select Board and Committee meetings.
  • Provide leadership, strategic vision and general management support to the Director of Finance.
  • Collaborate with the Director of Finance to set direction and accountability for the finance team.
  • Support the Director of Finance in the implementation of financial, accounting and operational changes driven by the overall strategic plan and all other agency initiatives.
  • Accountable for the fiscal integrity of the organization and ensure compliance with all United Way Worldwide annual membership standards.
  • Maintain continuous lines of communication, keeping the President informed of all critical issues.


Human Resources and Organization Development

  • Review, evaluate and monitor all Human Resource policies, procedures and systems to ensure alignment with all agency goals.  Monitor and recommend changes or amendments as necessary and appropriate.
  • Review and evaluate agency compensation levels and benefits and maintain comparative information on same.  Manage selection and/or renewal of contracts with all benefit providers.
  • Oversee administration of human resource management, payroll and benefit plans.
  • Work with the President to develop appropriate Strategic Talent Management resources and procedures to ensure that the business has the right people in the right positions at the right time.


Strategy, Implementation & Alignment

  • Review, monitor and regularly evaluate the organization’s structure, core competencies, culture, processes and technology to ensure all are in alignment with achieving agency goals.
  • Together with the President and Board, support and lead the development, implementation and monitoring of the strategic plan by producing and implementing a scorecard/dashboard throughout the organization.
  • Collaborate with senior staff to maintain a culture of teamwork that ensures long term agency successes and alignment of agency goals.


Information Technology

  • Provide leadership, strategic vision and general management support to the Director of Information Technology in the implementation of changes in support of the strategic plan and all other agency initiatives.
  • Collaborate with the Director of Information Technology to set technology direction and team accountability.
  • Analyze the current technology infrastructure and develop information technology and financial systems plans that support the growth of specific programs and the organization overall.


Operations

  • Oversee development, implementation and evaluation of all internal operating policies. Monitor and recommend changes or amendments as necessary and appropriate.
  • Collaborate with and lead the Director of Finance to set direction for and monitor all day-to-day operations of the organization.
  • Contribute to the development of United Way’s strategic goals and objectives as well as the overall management of the organization, overseeing and mentoring the areas of finance, technology, administration, human resources and operations in pursuit of automation, streamlining operations to deliver outstanding customer service (internally and externally).


Provide support to President and Board of Directors

  • Oversee and support both the Director of Finance and the Director of Information Technology in their roles on the Finance & Investment and IT Committees.
  • Recruit, manage, support and recognize volunteers.  Develop and implement plan for volunteer leadership succession.
  • Participate in Key Account Strategy Team meetings, and provide feedback on top corporate and individual donor relationship management plans.


Other

  • Demonstrate strong external community involvement through volunteer service on community boards.
  • Volunteer and actively participate in agency projects, special events, cross-functional teams or workgroups that support the work of the entire organization.
  • Champion exceptional agency service both internally and externally.
  • Remain current on trends and practices in the non-profit industry through peer association, seminar attendance, study and review of literature, as well as review and evaluate proposed legislation.
  • Remain current with United Way of America’s Human Resources, Finance, Information Technology trends.


Qualifications:

  • A minimum of a BS/BA; an MBA and/or CPA is strongly preferred.
  • Minimum of 10 years’ experience, with at least 3-5 years as a Senior Manager, resulting in the development and implementation of effective financial management strategies and solutions.
  • Knowledge of non-profit accounting, including fund and grant accounting, compliance, and reporting.
  • Patience and experience in educating a variety of stakeholders about an organization’s finance and their implications.
  • Action-oriented, flexible and innovative approach to financial and operational management, with a proven track record of exceeding goals.
  • Experience in enhancing and/or developing and implementation of human resources policies and procedures that will improve the overall operation and effectiveness of the corporation (employee relations, training, employment, recruitment, retention and affirmative action), information technology and legal compliance.
  • Excellent judgment in a fast-paced, entrepreneurial environment.
  • An ability to work well across a variety of functions and departments.
  • Experienced manager of people with the ability to prioritize and communicate to staff, key objectives and tactics necessary to achieve organizational goals.
  • Self-directed, flexible and able to multi-task.  Enjoys working hard and looks for challenges.  Demonstrated resourcefulness in setting priorities and guiding investment in people and systems.
  • Prior experience working with a non-profit Board of Directors.
  • Strong people skills, with an ability to partner effectively with a dynamic CEO and leadership team.
  • A can-do attitude and a willingness to make things possible.
  • Excellent written and oral communication skills.



Division Director, Campaign

SUMMARY:  Executes a strategic fund raising plan for the organization through the effective management of accounts and volunteers by performing the following duties:   

ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned): 

  • Develops annual plan and manages accounts for a segment of the campaign.  This includes setting goals and objectives to increase revenues each year.  Provides periodic reports to management regarding status of assigned accounts, including accurate projections.
  • Meets annual revenue goals as well as goals for personal contact with donors and prospects. 
  • Develops and maintains volunteer relationships with designated account representatives and other key volunteers. 
  • Trains and supervises loaned executives assigned to the Area campaign group.  This includes organizing, planning, managing, motivating and evaluating.
  • Works closely with Resource Development Staff and Campaign Cabinet to qualify high potential donors for further cultivation.
  • Works closely with Marketing Department to develop highly personal and consistent marketing and production of campaign materials.
  • Assists with maintenance and growth of the organization’s e-pledging systems. 
  • Downloads and analyzes individual donor and company giving data to help shape strategies for revenue growth.
  • Executes a plan for new account development throughout the organization and with selected volunteers in the community. 
  • Executes a strategic Customer Relationship Management program and captures all conversations and observations into our electronic CRM system. 
  • Works collaboratively on projects with all departments within the organization. 

 
QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Bachelor’s degree from four-year college or university; and two years related experience and/or training; or equivalent combination of education and experience.
  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. 
  • Ability to write reports, business correspondence and procedure manuals. 
  • Ability to effectively present information, sell concepts and respond to questions from groups.
  • Ability to sell a vision and to solicit support for its implementation. 
  • Organized, creative, highly analytical and has excellent communication skills. 
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standards exist. 
  • Ability to interpret a variety of instructions furnished in written, oral or diagram form.
  • Ability to communicate effectively both verbally and in writing.
  • Strong computer skills: ANDAR (CRM), and Microsoft Office Applications, including Microsoft Word, Excel and Access and PowerPoint.
  • Ability to organize and effectively manage multiple projects simultaneously.
  • Ability to maintain confidentiality of information. 
  • Outstanding interpersonal skills are strongly preferred.




Information and Referral Specialist

Job Type:  Part-Time Employee
Experience:  Entry Level (0-2 years experience)
Occupational Category:  21-1099.00

Qualified applicants are encouraged to contact Jane Waters-Park at jwparks@uwmidlands.org or submit an application via Careerlink.com at the links below.

CLICK HERE to apply on Careerlink.com

DESCRIPTION

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

  • Answers incoming calls and provides information as to the location and type of assistance available to persons.
  • Assists persons who need crisis intervention by contacting agencies or providers directly, as situation warrants.
  • Collects client information for purposes of referral, follow-up and retrieval of statistical information.
  • Maintains a system of up-to-date information on resources, clients and other pertinent data in a format that demonstrates services provided, overlaps, gaps or unmet needs.
  • Cooperates with agency personnel and/or other information and referral services seeking additional information or research when appropriate.
  • Attends association or agency meetings to ascertain new or changing events and programs in the community and network with others, as designated
  • Participates in information and referral training and certification process as relates to program implementation, development and operation.

QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience in health and human service field.  Must be certified as an Information and Referral Specialist or eligible for certification.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees.
  • Ability to apply mathematical concepts such as fractions, percentages, ratios and proportions to practical situations.
  • Ability to operate a personal computer in the Windows operating system with operating knowledge of word processing a spreadsheet applications.
  • Ability to relate effectively to people from all economic, racial, age, ethnic and social groups. Ability to adapt to changing situations, while maintaining standards of high quality and working effectively as part of a team.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.


 

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