Daniel was living right on the edge. He’d been off of drugs for one precious week. But now he was very depressed, and couldn’t afford to stay in his home…a special place where his deceased daughter once lived. The grief and anxiety were overwhelming him. What would he do if he and another of his daughters were kicked out of their home? Fortunately, Daniel called a material assistance program that is partially funded by United Way contributors. The receptionist recognized the stress in his voice and connected him with someone who could help. The experts there prioritized his needs: drug treatment, rent and utility assistance, food, grief counseling. A family member offered to care for his nine-year old daughter when he was in counseling. And the team followed up with him every step of the way…even helping Daniel make plans for a more stable future, so he might prevent future crises.

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